When businesses invest in new software whether it’s an ERP, CRM, or a custom platform they usually believe success depends on the technology itself. But the reality is more human than technical.
Over 70% of software projects fail or fall short of expectations and it’s rarely the software’s fault.
What Really Goes Wrong?
- Poor communication between departments
- Unclear or shifting goals
- Power struggles and internal politics
- Stakeholder misalignment
- Resistance to change
Software Is the Easy Part
As consultants, we often find ourselves mediating between different departments and personalities more than evaluating tech specs. Why? Because the root cause of failure is rarely the tool it’s the disconnect between people and processes.
How We Help at Silverthaw Consulting
We go beyond demos and features to help SMBs:
- Align leadership and users on goals
- Map business processes before choosing tools
- De-risk implementation through change management
- Build consensus and momentum
Want to Avoid Becoming Another Statistic?
Let’s talk. Silverthaw Consulting offers a free 30-minute consultation to help you take the right first steps.